Product walkthrough

From login to a resolved issue – in 6 steps

This is what eigentumwerk looks like when an owners' association really uses it.

1 Owner

Log in – one link is enough

Your manager sends a personal invitation link. Add your flat, choose a password – you're in within 3 minutes. No paper, no forms.

eigentumwerk.de/en/login
eigentumwerk
🔑
Log in
2 Owner

Your dashboard – everything at a glance

Hausgeld paid, accumulated reserve, open balance – live. Below: every announcement and resolution from your manager, each with its legal basis.

eigentumwerk.de/en/portal
eigentumwerk
👋 Welcome, Nora
€3,180Paid
€960Reserve
€0Open
§ 24 WEG
3 Owner

Report an issue – with a photo

Heating cold? Title, category, photo, send. Flag it as an emergency if needed. Your manager sees it instantly – you get a confirmation.

eigentumwerk.de/en/tickets/new
eigentumwerk
Heating ▾
📷 Photo
🚨 Emergency
Send
4 Manager

Cockpit – every property self-documented

The manager sees the ticket in their cockpit. Appointment with the owner, protocol, order to the contractor – all on one page, all in the property record.

eigentumwerk.de/en/pm/ticket/8
eigentumwerk
1 · Appointment2 · Protocol
3 · Order
Rohrfrei Ltd ▾
Create & send
5 Contractor

Portal without an account – photo & protocol

The firm opens its order link, accepts (§ 147 BGB), uploads photos and marks it "done". No account needed. Manager and owner see every step.

eigentumwerk.de/en/order/…
eigentumwerk
Contractor portal
✓ Accept order
📷 2 photos
☑ Work completed
6 Everyone

Resolved – proven & archived

The owner gets an email: resolved. The full history – appointment, protocol, photos, order document with a digital seal – stays permanently in the property record. Nothing gets lost.

eigentumwerk.de/en/tickets/8
eigentumwerk
✅ Resolved
📄 Maintenance order #8◉ digital

See it on your own building

First building free for 30 days, we set it up personally.

Request free pilot

→ Case study: a year in a 24-unit association